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Podcast: The Cheer Biz Podcast
Episode: Culture Misalignment: The Breaking Point
Description: In this episode of the Cheer Biz Podcast, Dan Cotton breaks down a tough question every cheer gym owner eventually faces: when should you fire a customer and end the relationship? Dan shares why he’s not a fan of the “Bye Felicia” mentality, but also explains the two situations where letting someone go is not only justified—it’s necessary to protect your business, staff, and gym culture.
You’ll learn how to handle:
Nonpayment and why allowing multiple missed months creates a hole most families can’t climb out of
Culture and values mis...