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Podcast: Business Innovators Radio
Episode: Josh Farley | President & Entrepreneur | Values in Action: How Culture Shapes Customer First
Description: In this episode, we’re joined by Josh Farley, President and entrepreneur, as he shares the three core values that transformed his company from six figures to seven figures. Josh dives into the tough decisions and bold changes that reshaped his business, including a surprising outcome: 90% of his employees left after the values shift.Through candid storytelling, he reveals how these changes impacted company culture, customer service, and the long-term success of the organization.Listeners will gain practical insights into building a values-driven business, the challenges of implementing meaningful change, and the unexpected rewards of staying tr...