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Podcast: Maximum Lawyer
Episode: Red Flags, Raves, and Referrals: What We Learned from Calling Every Client
Description: Watch the YouTube version of this episode HEREDo you want to improve client communication for your firm? In this episode of the Maximum Lawyer Podcast, Devon Slovensky, founder of a Southwestern Virginia Family Law Firm, shares how her team maintains high standards of client communication amid rapid growth. Speaking at a MaxLawCon 2025, Devon introduces the “client happiness call” initiative—which has improved client communication for her firm.A firm’s client communication can really make or break its success. Devon shares how her firm’s client happiness calls have been used to determine...