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Podcast: What's Next with Aki Anastasiou
Episode: Infobip Africa's Dharshan Naidoo Discusses How Banks Can Humanise Customer Engagement
Description: Dharshan Naidoo is the sales team lead for Infobip Africa and is responsible for driving digital transformation across various industry sectors, including banking, fintech, insurance, retail, and media. Prior to his appointment at Infobip Africa, Naidoo was the key account manager at Vox Telecom for over eight years, and then worked for Liquid Telecom South Africa as the enterprise business development manager. He has over 19 years of experience in the ICT sector, and he uses this to assist clients and partners with complex consumer communications.
In this interview, Naidoo explains how financial organisations can evaluate whether they have the technology...