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Podcast: People Are the Worst
Episode: How to Give Tough Feedback When You Know They’ll Get Defensive
Description: Giving feedback is hard. Giving feedback to someone you know is going to react emotionally or defensively? That’s a whole different level of dread.In this mini episode of People Are the Worst, Lucy and Lindsey respond to a question from Mandy, a manager facing one of the most uncomfortable leadership moments: delivering tough, repeated feedback to a direct report who hasn’t taken it well in the past.We break down how to manage the moment without escalating emotions or shutting the conversation down. You’ll learn how to prepare yourself emotionally before the co...