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Podcast: FNO: InsureTech
Episode: Ep 297: Tracie Thompson, Global Head of Strategic Clients, Cytora
Description: In this episode, Tracie Thompson, Global Head of Strategic Clients at Cytora, joins FNO: InsureTech to discuss how technology is transforming underwriting while preserving the essential role of human judgment. Drawing on her experience working with global insurers, Tracie explains how Cytora digitizes submission intake and enables underwriters to move away from fragmented data and manual processes toward faster, more consistent decision-making. The conversation explores the realities of serving multinational insurance organizations, where technology adoption must balance standardization with local regulatory and operational complexity. Tracy also draws on her experience at AIG to share insights on leadership...