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Podcast: Remarkable Retail Podcast
Episode: What We Get Wrong About E-Commerce
Description: This week we dig into some of the myths, misleading clickbait headlines, and often unfortunate misunderstandings surrounding the growth of online shopping, both across the last two decades and accelerated more recently by the COVID-19 crisis. In particular, we dig into:The evolution of modern retail from a relatively simple world where brick & mortar and e-commerce were largely distinct activities with dedicated supply chains, to a much more complex, blended and hybrid one.How stores have, rather ironically, become increasingly important in driving e-commerce success and often essential in the fulfillment of online orders.Some of the endemic...