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Podcast: Under the Influence with Martin Harvey
Episode: Episode 22 – The Moment of Truth in the ROF
Description: The moment of truth is that moment when you present your recommendations. It's the moment they either say yes or no. It's a challenging moment because you, as a chiropractor, have different beliefs, values, and priorities.Â
Communicate well and it sets up a long-term win-win relationship.
Communicate poorly and it can create negative PR, low follow-through, and dissatisfied patients/ clients.
In this episode, we will go through exactly how to get the moment of truth right!
To learn more about Martin's approach to the first 12 visits check out the https://insideoutpractices.c...