Want to create an interactive transcript for this episode?
Podcast: Relentless Health Value
Episode: Encore! EP392: When Patient Journeys Don't Fit in the EHR, With Emily Kagan Trenchard
Description: In this encore episode of 'Relentless Health Value,' Stacey Richter speaks with Emily Kagan Trenchard about the limitations of Electronic Health Records (EHR) in capturing comprehensive patient journeys. Emily, SVP and Chief of Consumer Digital Solutions at Northwell Health, discusses the importance of integrating other platforms such as Customer Relationship Management (CRM), cloud data platforms, and data exchanges to create a more holistic and efficient healthcare experience. Emphasizing the importance of reducing friction for providers and patients, Emily outlines how health systems can move beyond traditional EHR architectures to support patients not just in clinical settings...