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Podcast: Digital Hospitality
Episode: Rightwork + Toast: Smarter Labor Scheduling for Restaurants
Description: Patrick Cattoor , Vice President of Operations at My Burger, joins Shawn Walchef on Digital Hospitality to discuss how the Twin Cities burger brand has scaled to 11 locations without losing its focus on people and service. Cattoor shares how his background in public accounting shaped his approach to operations, labor, and leadership, and why hospitality in a quick service environment requires intentional systems. He explains how partnering with rightwork brought clarity to scheduling, reduced manager stress, and helped My Burger grow with confidence instead of chaos.Interview Takeaways:
Systems That Protect Hospitality – Patrick Cattoor be...