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Podcast: Charity Therapy
Episode: Old Woman Shakes Fist at Sky | How Classy May Be Hurting Your Donor Relationships
Description: Nonprofit newsflash - your donation platform might be quietly annoying your biggest donors 😬 In this episode, Meghan and I dig into some nonprofit LinkedIn drama sparked by a post from the one and only Eve Borenstein. Here's the situation: You gave a big donation, and you received an auto-generated donation receipt from the org's donation platform. The problem? The gift acknowledgement letter and receipt are WRONG. We break down why donor acknowledgement letters matter so much, what the IRS actually requires in those receipts for gifts over $250, and how automated systems can unintentionally dam...