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Podcast: Franchise Today
Episode: How Cookie Cutters Created Sustainable Franchise Growth
Description: What happens when a franchisor prioritizes franchisee survival over growth—and comes out stronger on the other side?In this episode of Franchise Today, Stan Friedman sits down with Neal Courtney, CEO of Cookie Cutters Haircuts for Kids and Snip-Its, to explore a franchising journey shaped by operational discipline, franchise ownership experience, and crisis leadership.Neal shares how a casual recommendation from a neighbor led he and his wife Alexis into franchise ownership, and eventually into acquiring and leading the Cookie Cutters brand. Under Neal’s leadership, the system expanded from 25 locations to over 110, selling 370 fran...