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Podcast: People Development Podcast
Episode: AI Can’t Replace This with Author, Joey Coleman
Description: What if the biggest competitive advantage in your business isn’t technology—but how well you treat people?In this episode of the People Development Podcast, we’re joined by Joey Coleman, Wall Street Journal bestselling author of Never Lose a Customer Again and Never Lose an Employee Again, for a powerful conversation on employee experience, and why human connection still drives the best outcomes.Joey shares practical insights on:
Why people need to feel heard and valued to stay engaged
How empathy gaps erode trust with employees and cu...