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Podcast: Find My Catalyst Podcast
Episode: How Well Do We Know Our Customers?
Description: In this episode, Mike and Jody talk about why it is a good idea to really know your customer and what is important to them. Key Takeaways: Knowing your customer makes it easier to design a specific approach that makes it easier for them to solve their problems. If we don't take the time to understand our customers, we increase risk. Get our of your own head space. Ask simple questions of your customer. Get passed your own assumptions. Know what is important to those you intend to serve. Questions to Ask Your Customer: W...