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Podcast: Short Term Rental Management
Episode: Cleaning Out The Computer
Description: On this week’s episode of Short Term Rental Management, Luke is joined by Chuck for a rapid fire year end “clean out the computer” conversation covering a wide range of operational lessons and mindset shifts for hosts. They talk through managing guest expectations, why some guests arrive looking for problems, and how much of that behavior is created by hosts themselves through messaging and processes. The episode also covers practical systems like handling broken hot tubs, pricing decisively instead of making incremental changes, navigating the end of the new host boost, and knowing whether you actually want to rent y...