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Podcast: The Commercial Landscaper Podcast
Episode: Interview with Joe Iafigliola, President of Process-Smart
Description: Joe Iafigliola is President of Process-Smart, a business process outsourcing firm dedicated to helping landscaping companies operate more efficiently and profitably. Process-Smart manages critical back-office and operational functions such as estimating, payroll, invoicing, customer service and CRM management, allowing landscapers to focus on revenue growth, client satisfaction and team development. Under Joe's leadership, Process-Smart has become a trusted partner in the green industry by combining trained offshore talent with in-house subject matter experts and centers of excellence. The company's deep expertise with platforms like Aspire and LMN ensures seamless integration into existing workflows and delivers measurable improvements...