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Podcast: The CU2.0 Podcast
Episode: CU 2.0 Podcast Episode 391 White Clay's Mac Thompson on Human Centered Digital Strategies for Credit Unions
Description: Send us Fan MailOnly about one third of your members feel understood by you - that’s the harsh fact that emerges from a member experience survey conducted by the Harris Poll and sponsored by White Clay, a fintech that says it helps banks and credit unions enhance customer relationships and profitability.On the show today is Mac Thompson, CEO and founder of White Clay, to tell why members feel misunderstood and also to explain why he says credit unions should get busy implementing hu...