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Podcast: The Future of ERP
Episode: Episode 81: AI-Powered ERP Support: Invisible, Proactive and Accelerated
Description: Imagine ERP systems that spot cyber threats before they strike, using AI to predict outages and banish reactive support forever. How close are we to invisible, proactive defense that keeps businesses unbreakable? Dive into the future where data and smarts outpace chaos.=====In this compelling episode of the Future of ERP podcast, SAP's Jens Bernotat, head of strategy, portfolio, and ecosystem management for SAP Support, shares transformative insights on evolving ERP customer support. He outlines a future where support becomes invisible through prevention, hyper-proactive with deep customer data insights...