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Podcast: Office Hours with David Meltzer
Episode: Office Hours #848 | Emotional Intelligence, Career Identity & Aviation Leadership: Mastering Difficult Conversations, Purpose, and High-Performance Growth
Description: Amy Jacobson is an emotional intelligence and human behavior specialist who delivers keynotes, workshops, and corporate programs worldwide. She is the author of The Emotional Intelligence Advantage: Mastering Change and Difficult Conversations (releasing June 25, 2025), a practical guide that equips individuals and organizations with tools to navigate change and handle difficult conversations without triggering fight-or-flight responses. Her work focuses on fostering empathetic communication, strengthening workplace morale, and building high-performing environments where people feel safe, engaged, and empowered to thrive.
Dustin Zeitler is a seasoned aviation professional and the founder and Co-CEO of RealClean Aircraft Detailing. With nearly three...