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Podcast: Mastering Social Media for Schools
Episode: Boosting School Customer Service with Creative Strategies and AI with Jeannette Hartwig
Description: Jeannette Hartwig is a one-person comms team - but that didn’t stop her from leading a customer service refresh across her district.You’ll love the simple, eye-opening tactic she used to uncover real customer service gaps.She created a go-to resource for staff that’s still making a difference - find out what’s in it!Plus, Jeannette’s using a few clever AI tools to better serve families... and they’re not as complicated as you might think.SPEC...