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Podcast: The Freight Coach Podcast
Episode: 1389. #TFCP - Tech & Transformation: Mastering Change Management in Freight!
Description: Today, we'll hear Sarah Miller of Ally Logistics breaking down what actually drives successful freight technology adoption inside a modern brokerage! Sarah discusses why vendor selection must prioritize high uptime, responsive customer support, mandatory pilot programs before signing contracts, and smart automation strategy in logistics, focusing on back-office tasks like freight audit and bill pay to increase efficiency while protecting the human relationships that win freight. The bottom line of the episode? Lean brokerage operations powered by the right technology can cut costs and allow smaller teams to compete at scale. If you want practical...