Want to create an interactive transcript for this episode?
Podcast: My Favorite Mistake: Learning Without Blame in Business and Leadership
Episode: When a Water Leak Turns a Street Into Ice: Mistake of the Week
Description:
A forgotten water heater tap led to an overnight leak, an unexpected ice rink, and a reminder that the real lesson isn’t about blame — it’s about designing systems that catch small mistakes before they spread.
A small, human slip led to a big, icy problem in a neighborhood in northwest China. After a woman forgot to turn off the tap on her solar water heater, water flowed unnoticed for nine hours — and overnight temperatures turned the street outside into an accidental skating rink.
In this episode of Mistake of the Week, we look past bla...