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Podcast: Innerspace: Deep, Meaningful Conversations with Brett Kaufman
Episode: The Calm Advantage: Chris Voss on Negotiation, Empathy, and the Psychology of Influence
Description: Chris Voss is a former FBI hostage negotiator, bestselling author of Never Split the Difference, and one of the world’s leading experts on high-stakes communication. In this conversation, Brett and Chris explore what negotiation really is and why most of us misunderstand it entirely.Before he was teaching executives and founders how to navigate boardrooms, Chris was negotiating with terrorists, kidnappers, and people on the brink of taking their own lives. What he learned in those moments wasn’t about dominance or control. It was about understanding.They discuss the neuroscience of calm, why your...