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Podcast: The Freight Coach Podcast
Episode: 1395. #TFCP - Hiring for Grit, Not Resume: The Power of a Fresh Perspective!
Description: Are you using AI in freight brokerage efficiently, or are you still relying on outdated prospecting and carrier strategies? Listen to Iliana Filpo and Eric Jordan from SPI Logistics sharing how fresh perspectives, strong carrier relationships, and practical AI tools are reshaping modern transportation sales and operations! We talk about how leveraging AI for lead generation, customer outreach, and CRM integration is helping brokers move faster while staying personal, why committing 85% of freight to trusted carrier partnerships creates stability during capacity swings, and how honest communication with shippers builds long-term customer loyalty even when delays happen. <...