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Podcast: Busting the omnichannel - enterprise hacks and chats
Episode: ZohoDay 2026 - the impromptu recap with Thomas Wieberneit
Description: After two full days at ZohoDay 2026, Jon Reed and Thomas Wieberneit quickly regrouped for some first impressions on the slew of news and potent topics, such as intelligence as a commodity, the tension between custom solutions and technical debt, advances in AI coding that impact Zoho's own development teams, and reactions from customers on site.