Want to create an interactive transcript for this episode?
Podcast: Interact
Episode: The Future of Customer Engagement ft. Fab Giovanetti
Description: In this episode of the Interact Podcast, Josh Haynam sits down with Fab Giovanetti to talk about what marketing really looks like in 2026. As algorithms shift and uncertainty becomes the norm, Fab emphasizes that marketing has always been about one thing: building real relationships. She shares why trust, communication, and emotional connection matter more than ever, and how brands that double down on customer understanding will win long term.Josh and Fab also break down practical strategies for gathering meaningful customer feedback, offering value before asking for anything in return, and creating loyal communities that drive sustainable...