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Podcast: Patterns Podcast
Episode: Building Trust: Designing Product Ecosystems in the Age of AI
Description: Send us feedback or episode suggestions.Digital products no longer exist as standalone apps. They live inside complex ecosystems of interfaces, AI systems, legacy infrastructure, and workflows that all have to work together. In this episode of Patterns, Chris Strahl talks with product design leader Andi Rusu about what it takes to design reliable digital experiences in environments where multiple systems—and increasingly AI—are shaping how products behave.Drawing on experience at Disney, Sonos, Axon, and Microsoft, Andi explains why trust is becoming the central design challenge in modern product development. As AI becomes embe...