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Podcast: Future Commerce
Episode: The Agent Has Left the Building
Description: As ChatGPT pulls back on native in-app checkout, malls becomemainstream again. Is agentic commerce ready for primetime, or are consumers seeking more analog experiences? PLUS: Dick's Sporting Goods' loyalty loop that turns steps into spending power, and a dystopian new platform that rents out humans for AI agents that can't operate in the physical world. Everything old is new again.
Granny’s Favorite Store Goes to TikTok Shop
Key takeaways:
ChatGPT is stepping back from native in-app checkout, but the commerce protocol it built with Stripe lives on
77% of shoppers prefer clicking through to a...