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Podcast: Maximum Lawyer
Episode: Scorecard to Success: Winning with Associate Attorney KPIs
Description: Watch the YouTube version of this episode HEREHow do you know if your associate attorneys are truly performing well—or if you’re just relying on gut feelings? In this MaxLawCon 2025 presentation, Steven McClelland shares a practical system for managing associate attorneys using KPIs and a simple scorecard. Instead of viewing associates as a cost, Steven encourages law firm owners to see them as an investment that should generate value for the firm while helping more clients.Steven breaks down three core categories for measuring attorney performance: production, client satisfaction, and professional grow...