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Podcast: The Remarkable Leadership Podcast
Episode: Designing the Employee Experience with Dean Carter
Description: Are you designing your employee experience or just letting it happen? Most leaders talk about employee experience, but few intentionally shape it. In this episode, Kevin sits down with Dean Carter to explore why that's a costly mistake. Dean gets to the point: What do your employees actually experience every single day? Because while culture is what your organization is, employee experience is what your people feel. Dean emphasizes that designing employee experience must be intentional, continuous, and co-created with employees rather than imposed on them. He also shares real stories showing how listening in real time, acting on...