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Podcast: Uplevel Dairy Podcast
Episode: 324 | Farm Forward: How to Have Hard Conversations with Kristy Pagel
Description: In this episode of the Uplevel Dairy Podcast, we are gearing up for the Farm Forward Conference on March 27 with Kristy Pagel of Leading Edge Consulting speaking on navigating difficult conversations. This conversation previews Kristy's guidance for managers who avoid confrontation, emphasizing that hard conversations can strengthen bonds and improve retention. She outlines starting with root-cause identification, fact gathering, and objective measures, and shares an employee analyzer matrix (head/skills, heart/passion, capacity/time) plus an added column on willingness to reinvest with a timeframe, sometimes having employees self-assess. Kristy coaches three mindset skills—confidence, active listening, and forward-looking ou...