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Podcast: Empowering Workplaces
Episode: The Silent ROI: Why Psychological Safety is Your Most Critical Measurable Metric
Description: What does it really mean to create a psychologically safe workplace and can you actually measure it?
In this episode of Empowering Workplaces, host Sanja Licina, PhD sits down with Dr. Serena Huang, AI leader, people analytics expert, and author of The Inclusion Equation. Together, they explore the intersection of data, AI, and human behavior, unpacking how organizations can move beyond good intentions and start building environments where people feel safe to speak up, contribute, and challenge the status quo.
Serena shares insights from her experience leading AI and analytics at companies like PayPal, GE...