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Podcast: The Stack Overflow Podcast
Episode: Who owns this outage? Building intelligent, automated escalation chains
Description: Maxwell, a solution architect at xMatters, took a winding road to get to where he is. After a computer engineering education, he held jobs as field support engineer, product manager, SRE, and finally his current role as a solutions architect, where he serves as something of an SRE for SREs, helping them solve incident management problems with the help of xMatters. When he moved to the SRE role, Maxwell wanted to get back to doing technical work. It was a lateral move within his company, which was migrating an on-prem solution into the cloud. It’s a jou...