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Podcast: SharkPreneur
Episode: Episode 1269: How to Calm Angry People in 90 Seconds with Douglas Noll
Description: What if the fastest way to calm conflict is not defending yourself, but helping the other person feel fully heard? In this episode of Sharkpreneur, Seth Greene interviews Douglas E. Noll, Lawyer-Turned-Peacemaker, who shares the powerful method behind his book De-Escalate: How to Calm an Angry Person in 90 Seconds or Less. Drawing from decades of experience in conflict resolution, neuroscience, and even prison mediation, Doug explains how emotional validation can calm anger faster than logic, rebuttals, or apologies. He also reveals how his work has helped everyone from families and couples to incarcerated individuals and w...