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Podcast: レアジョブ英会話 Daily News Article Podcast
Episode: Burger King is testing AI headsets that will know if employees say ‘welcome’ or ‘thank you’
Description: Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low, and even track how friendly employees are to customers.
Restaurant Brands International—the Miami-based company that owns Burger King, Popeyes, and other brands—said it's currently testing the OpenAI-powered headsets in 500 U.S. restaurants.
The system collects data on restaurant operations and shares it via “Patty,” a voice that talks to employees through their headsets. If the drink machine is low on Diet Coke, Patty will tell the store's manager. If a customer uses a QR code to report a messy bathroom, the manager will be...