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Podcast: James Schramko Podcast
Episode: 1145 - The Service Business Owner's Capacity Trap
Description: 00:33 - You’ve built something that works, but now success feels like a trap. That’s the hidden challenge of scaling a service business.
01:22 - Start by finding out what your key people actually do each week. It’s the first step in a task audit that reveals hidden inefficiencies.
02:28 - Look at every task and ask what would happen if it disappeared. That’s how you uncover bottlenecks in business and wasted effort.
03:39 - Before hiring, check whether the problem is really a lack of staff or a broken process. Service business automation oft...