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Podcast: James Schramko Podcast
Episode: 1093 - Dealing with Difficult People
Description: 02:10 - Everyone has encountered difficult people at work and in life, so this podcast topic is something relatable.04:50 - Books have helped Lloyd learn communication techniques like active listening for handling difficult people.06:30 - The dominating, confrontational boss is a classic example of the “Tank” personality.10:40 - The “Sniper” throws out snide remarks but avoids direct confrontation.12:16 - Drawing out feedback from a "Nothing Person" can be quite a challenge.16:08 - The obstruction and negativity of a "No Person" can be overcome by involving them in solutions from the outset.<...