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Podcast: Remarkable Retail Podcast
Episode: Is AI Retail's New Front Door? with Bret Taylor (OpenAI Board Chair & Sierra CEO) and Guest Co-Host Neil Saunders
Description: Steve Dennis and Michael LeBlanc are joined by guest co-host Neil Saunders, Managing Director and retail analyst at GlobalData, bringing his signature analytical rigour and on-the-ground store insights to a wide-ranging discussion of the week’s biggest retail developments and the future of AI-powered commerce.
For our feature interview, Steve sits down live at ShopTalk with Bret Taylor, Chairman of OpenAI and CEO and co-founder of Sierra. Taylor outlines how AI agents are emerging as the new “digital front door” for retail, unifying customer interactions into a single intelligent interface.
Bret explains the shift from rule-b...