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Podcast: New Books in Business, Management, and Marketing
Episode: Roberta Chinsky Matuson, "Can We Talk?: Seven Principles for Managing Difficult Conversations at Work" (Kogan Page, 2021)
Description: The key to successful dialogue starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful outcomes, Can We Talk?: Seven Principles for Managing Difficult Conversations at Work (Kogan Page, 2021) outlines what each contributor needs to do to achieve the best possible result. Using examples from everyday work situations, this book offers guidance on how to create the right conditions for a meaningful discussion. The author identifies the seven key principles that enable both parties to gain a deeper understanding of what the other person may be thinking and will help establish their po...