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Podcast: TheInquisitor Podcast with Marcus Cauchi
Episode: How To Secure & Explode Your Profits
Description: "The customer is not always right but when they wrong, it's often our fault" - Amy Woodall
In this interview Amy shines a glaring light on the idiocy of traditional sales and marketing culture. Looking after your customers is the cheapest way of growing your profits. It can cost 6-25 times more to win new customers than to keep them.
Amy teaches companies why putting the customer at the heart of everything they do, paying real service, not lip service, to customer experience is the best investment you can make in your business.
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