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Podcast: What's Next with Aki Anastasiou
Episode: Marc Emert From SAP Explains Why Personalisation Is Key In Customer Experience 1
Description: Marc Emert is the Customer Experience Manager at SAP, and has over 10 years of software selling experience in both B2B and B2C environments. This has involved servicing, selling, and consulting to top South African corporates, and Emert has extensive experience selling SaaS products such as CRM, Marketing Automation, CIAM, ECPM, eCommerce solutions, CDPs, and much more.
SAP’s Customer Experience division focuses on rapid transformation and agility across all channels, and makes products that cut costs, time, and complexity so that businesses can focus on innovation and strategy.
On this episode of What’s Next, Emert explains that he e...