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Podcast: What's Next with Aki Anastasiou
Episode: Microsoft’s Nadine Abou - Khalil And Karin Jones Emphasize The Importance Of CX
Description: Nadine Abou-Khalil is the Business Lead for Customer Engagement for Middle East and Africa at Microsoft, and Karin Jones is the Head of Business Applications at Microsoft South Africa.
Abou-Khalil has over a decade of experience in Customer Engagement which includes Customer and Field Service, Customer Data Platform and Commerce and has worked with numerous global leaders. Jones has over 20 years of experience in the IT industry and has repeatedly demonstrated her ability to guide her teams towards achieving delivery and service excellence while addressing the technology needs of Microsoft’s South African customers.
In this episode of What’s Next...