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Podcast: Your Intended Message
Episode: The Empathy Effect on leadership communication: Dr Helen Riess
Description: Empathy is not an inborn trait. It can be taught and learned.
Dr Helen Riess is an empathy researcher at Harvard Medical School and a clinical psychiatrist at Massachusetts General Hospital.
We examine these aspects about empathy:
What is empathy and what is not?
Why is empathy critical to effective communication?
How might we demonstrate true empathy over fake sympathy?
How to guard against empathy overload?
How can leaders apply empathy in building their teams?
Dr Helen Riess is the author of the bestselling book, The Empathy Effect: Seven Neuroscience Keys for Transforming how We Live, Love...