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Podcast: Customer Experience Superheroes
Episode: Customer Experience Superheroes - Series 5 Episode 2 - CX 'punking' it with Adrian Swinscoe
Description: Christopher Brooks' CX Superheroes is now in its 5th series. Our aim is to bring listeners keen to progress the knowledge and insights from the world of customer experience. We hope listeners are inspired by the speakers and their topics. In this episode, global CX consultant and mentor Christopher Brooks is in conversation with the renowned CX influencer Adrian Swinscoe. Adrian leaves an impression on those he deals with. One which makes them think again about CX, from his no-nonsense perspective. As a writer for Forbes, a published author and serial speaker on the world's big...