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Podcast: Mastering Social Media for Schools
Episode: Extending Customer Service Beyond School Building Doors with Karen Heath
Description: Let’s get strategic with your social media approach! In today’s interview, Karen Heath shares proven tactics to help your school celebrate the great stories happening in your school district.IN THIS EPISODE, KAREN DISCUSSES:A simple method used to preplan post content twice per yearHow customer service training for your social media team can shape the interactions your school has with its followersWhy employee appreciation is so important for her agency and for schools everywhereA special story that...