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Podcast: The Mind Takeaway Podcast
Episode: Great Leadership = Great Service with Martin Newman
Description: Tenacity, perseverance and being a good human being will get you far in life.
In this episode, we speak to Martin Newman, an expert keynote speaker, columnist, author and advisor on customer-centric transformation and customer experience.
Martin is also an advocate for diversity, social responsibility and employee engagement for all consumer-facing sectors.
He appears regularly on BBC TV and Radio, on Sky, ITV and Channel 5 and a host of other media channels such as LBC, The Times and FT to discuss consumer issues relating to the retail, travel, automotive and financial services sectors...