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Podcast: Under the Influence with Martin Harvey
Episode: Avoiding communication shituations!
Description: When you are communicating the value of chiropractic it's critical that you keep in mind the principle that emotion trumps logic!
In this episode, Martin maps out how you can meet people's emotional needs BEFORE you meet their logical needs. He outlines Kahnemann's Type 1 vs Type 2 thinking (thinking fast and slow) and applies it to Cialdini's 3 steps to influence.
The end result is you will know how to communicate with more emotional impact AND avoid creating communication Shituations!
To register for Martin's Communicating to Improve Patient Care seminar check out...