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Podcast: My Worst Investment Ever Podcast
Episode: Jim Rembach – Some Risks Just Can’t Be Avoided
Description: Jim Rembach is a Customer Experience Authority and President of Influence to Action, which operates several entities, including CX Global Media, Call Center Coach Virtual Leadership Academy, Contact Center Virtual Summit, and Customer Service Weekly. He’s the host of the Fast Leader Show, B2B Digital Marketer, and Customer Service Weekly podcasts.Jim is a Certified Emotional Intelligence practitioner, Community Specialist, Employee Retention Specialist, and Digital Marketer. His work as a digital business development expert enables organizations to deliver on the needs of the new digital business development imperative. “Do it again even...