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Podcast: The Art of Franchise Marketing
Episode: Generating Demand with Customer Experience Innovation
Description: In this episode, Jonathan Reckles, Director of Marketing at CD One Price Cleaners discusses how their franchise utilizes different marketing tactics to fight industry decline, track client redemption and retention rates, and beat out the competition. With no required franchisee marketing spend, learn how CD One Price Cleaners takes full advantage of their NAF through multi-channel marketing and how theyβre generating new demand with omnichannel customer experience innovation.