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Podcast: The Number
Episode: Episode 42: The Different Types of Phone Calls with Mary Jane Copps
Description: Mary Jane Copps aka The Phone Lady is on a mission to make people less anxious and more masterful in their use of the telephone. In an era of texts, DMs, emails and a bijillion social platforms, a lot of people have lost their love of the phone or maybe didn’t ever love it.Â
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As an expert in all things phone, Mary Jane shares some great insights into:
Why Customer Service calls are totally different nowHow to make Sales calls more effectiveHow often to follow up and what to do to get ma...